Terms of Service
Welcome to Duren-UK.shop! These Terms of Service (“Terms”) govern your use of our website [www.duren-uk.shop] and the services we provide (collectively referred to as “the Service”). By accessing or using our website, purchasing products, or interacting with our Service, you agree to comply with and be bound by these Terms.
Please read these Terms carefully before using our Service.
1. Acceptance of Terms
By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.
2. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Service after such changes constitutes your acceptance of the revised Terms.
3. Products and Orders
3.1 Product Descriptions
We make every effort to provide accurate descriptions and images of the products on our website. However, we do not warrant that the product descriptions, images, or other content on the site are error-free or complete.
3.2 Pricing
Prices for products are listed in GBP and are subject to change without notice. We reserve the right to adjust prices due to errors, changes in market conditions, or other reasons beyond our control.
3.3 Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including orders that may contain pricing errors or product availability issues.
3.4 Payment
By placing an order, you agree to pay for the products and shipping costs at the time of purchase. Payment is processed via secure payment gateways. We accept a variety of payment methods including Visa, MasterCard, PayPal, and others as specified at checkout.
4. Shipping and Delivery
4.1 Shipping
We offer shipping to the United Kingdom and select international locations. Shipping fees and delivery times vary depending on your location and the shipping method selected. You will be provided with shipping options and costs at checkout.
4.2 Delivery
While we aim to process orders promptly, we cannot guarantee specific delivery times. Any delivery estimates provided are based on the best available information but are not guaranteed.
4.3 Customs and Duties
For international orders, customs fees, taxes, and import duties may apply. These additional charges are the responsibility of the customer.
5. Returns and Refunds
5.1 Return Policy
If you are not satisfied with your purchase, you may return the product within 30 days of receipt, provided it is unused, undamaged, and in its original packaging. To initiate a return, please contact us at support@www.duren-uk.shop.
5.2 Refunds
Once your return is received and inspected, we will process a refund to the original payment method. Refunds may take up to 7-10 business days to appear in your account, depending on your bank or payment provider.
6. Privacy and Data Protection
We are committed to protecting your privacy and personal data. Our Privacy Policy explains how we collect, use, and protect your information. By using our Service, you consent to the collection and use of your data as outlined in our Privacy Policy.
7. User Responsibilities
You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable local, national, or international laws.
- Attempt to gain unauthorized access to any part of the website or its systems.
- Use the website in any way that may interfere with or damage the operation of the Service.
- Provide false or misleading information during the order process.
8. Intellectual Property
All content on our website, including but not limited to text, images, logos, designs, and product names, are owned by or licensed to Duren-UK.shop and are protected by copyright, trademark, and other intellectual property laws. You may not use, copy, modify, or distribute any content without our prior written consent.
9. Limitation of Liability
To the maximum extent permitted by law, Duren-UK.shop is not liable for any indirect, incidental, special, or consequential damages, including loss of profits, arising from the use or inability to use our products or services. Our liability, if any, is limited to the amount you paid for the product.
10. Dispute Resolution
Any disputes arising from or relating to these Terms or your use of the Service will be resolved through binding arbitration in accordance with the laws of the United Kingdom. You agree to submit to the exclusive jurisdiction of the courts located in London, UK.
11. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us:
- Email: support@www.duren-uk.shop
- Phone: +44 7950415258
- Mailing Address: Duren-UK
55 Foxon Ln, Caterham, CR3 5SG, UK
12. Governing Law
These Terms will be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.